FAQ
I just ordered a book. How fast can it be delivered?
Generally, delivery within Germany takes 3-4 days. For deliveries abroad, depending on the country, a little longer. If there is an urgent need, we are ready to make express deliveries, but this increases the flat rate for shipping costs. For inquiries about express delivery please contact: info@thinktank-Verlag.de
Why is the book not available as an app for download?
The manual is intended for international emergency and disaster relief. In such situations, the power supply is not guaranteed, which is why tablets/cell phones can easily fail. Displays dazzle or mirror when you have to work outdoors because there is no building left. In addition, you don't see all the information at a glance like in the paper version. Valuable devices lying on the workstation can easily be damaged in very humid or dusty environments and they can also be stolen. With the paper version, you are therefore always on the safe side and you can make helpful notes.
Why can't I just copy the book?
Because you do not own the rights to it. In addition, Dr. Carina Vetye has spent more than five years of her free time meticulously working on this work to help the emergency workers to accomplish their valuable work. It is a matter of fairness and decency to respect her work.Der ThinkTank-Verlag wird jede illegale Nutzung des Buches strafrechtlich verfolgen.
ThinkTank publishing house will prosecute any illegal use of the book.
Does Dr. Vetye train the work with the manual?
Yes, at any time, depending on her schedule. An introduction to the use of the book is useful, but not absolutely necessary.
How can I book Dr. Vetye for a training with the manual?
Please send your request by mail to info@thinktank-verlag.de. We will answer your request as soon as possible.
Can I buy Dr. Vetye's manual in bookstores?
No, that is not possible. The manual is only available for purchase through ThinkTank publishing house.
Has the manual already been used in emergency aid?
Yes, with great success. Tests and the use of the manual for the IEHK 2011-2015 and 2017 took place during the earthquake in Nepal 2015, after hurricane "Matthew" in the Caribbean/Haiti 2016, after hurricane "Maria" in Dominica 2017 and during the flood in Mozambique 2019.
The manual enables a much faster selection of the required drugs (at least 3-4 times higher patient throughput) and minimizes the error rate extraordinarily. The most voluntary health professionals from the "high income-countries" are not always familiar with the active ingredients included in the IEHK and their use in catastrophic situations. The usual reference books - which deal with a much larger selection of medicines - contain a plus of information, which is not absolutely necessary in the emergency aid because this wide range of medicines is not contained in the IEHK. It slows down the work if you get detailed information on medicines that are not in stock.
What is the minimum order quantity for a discount?
As there is a fixed price for books in Germany, no discounts are allowed for end users.